TERMS & CONDITIONS

These terms and conditions are entered into by and between ADVANCED STRENGTH CONCEPTS (DBA Xconditioning) (hereinafter: “Xconditioning”) and You (hereinafter: “the Member”).

Services:

The membership entitles the usage of Xconditioning staffing and facilities and the equipment & services available therein. The memberships are identified as being one of the following: Group Fitness (Unlimited Classes or Punch Card Passes), Personalized Programs (Semi-Private Training), Premium Fitness (A combination of Group Fitness and Personalized Programs), or Private Group Training.  All members will attend designated class or appointment times and will be subject to Xconditioning programming and coaching/supervision.

Membership and Refund Policy:

The membership is personal, and cannot be shared, and is non-refundable (refunds may be granted on a case to case basis with a Physician’s note).

Age Restrictions:

Personalized Programs can begin at age 12 and have no age limit.  Members must be minimum 18 years of age to attend Group Fitness Classes.  Private Group Sessions are not bound by age and will be assessed by Xconditioning on a case-by-case basis.

Lost Property or Theft:

Xconditioning is not responsible for any loss or theft of any personal belongings. Any items left in Xconditioning premises will be kept for a period of 2 weeks.

Waiver/Release:

Members do hereby further declare themselves to be physically sound and suffering from no condition, impairment, disease, infirmity or other illness that would prevent their participation in these activities or use of equipment or machinery.  Members acknowledge that they have had a physical examination and have been given permission by their physician to participate in, or they have decided to participate in exercise activities, programs, and the use of equipment or machinery without the approval of their physician, and do hereby assume all responsibility for their participation in activities, programs, and use of equipment or machinery.  Members do hereby forever waive, release, and discharge Xconditioning and its instructors from any claims or liabilities for injuries or damages to the person and/or property. 

Code of Conduct:

Xconditioning strives to keep a friendly and welcoming environment for all of its members.  Members shall respect the gym, it’s equipment, trainers, visitors, as well as all other members at all times.  

Group Fitness Term Contract Payment and Details:

Term contracts must be purchased in full at the beginning of the designated term (either 1, 3, 6 or 12 months), are not subject to early cancellation, and are non-refundable.  Term contracts are subject to the same hold policies as the Month-Month Membership identified below.  Term Contracts can be cancelled and refunded for Medical Reasons.  A Physician’s note is required.

Group Fitness Unlimited Monthly Payment Schedule:

Monthly Membership dues will be charged to the member’s credit card of EFT on file on the 1st of each month.  It is the member’s responsibility to keep their payment information up to date.  

Group fitness Membership Hold/Cancellation Policy:

We understand that things come up and life happens – that’s why all of our XFIT Monthly Contracts (12 month, 6 month, 3 month) are subject to the following hold and cancellation policies to give your membership some flexibility.

Hold Policy
  • All memberships can be put on HOLD one time for a minimum of one month, up to a maximum of 3 consecutive months, within a single term at no charge.

  • HOLD requests must be submitted in writing at the gym or via email (sent to info@xconditioning.com) 15 days prior to your next billing date.

  • One HOLD is permitted for each term

Cancellation Policy
  • Request for cancellations must be submitted in writing at the gym or via email (sent to info@xconditioning.com) 30 days prior to the requested cancellation date.

  • Administrative fees will be waived with a medical note.

Early Cancellation Fees
  • 12 month contract: Fees must be paid in full to the 6 month mark.  After 6 months there is no charge for cancellation.

  • 6 month contract: Fees must be paid in full to the 3 month mark.  After 3 months there is no charge for cancellation.

  • 3 month contract: Fees must be paid in full to the 2 month mark.  After 2 months there is no charge for cancellation.

Group Fitness Punch Card Policy:

Punch Cards are used on an attendance only basis and will expire after 365 days.  Punch cards are transferrable to immediate family only.

Personalized Programs, Athletic Performance, Advanced Athletics and Premium Fitness Monthly Payment Schedule:

Monthly Membership dues will be charged to the member’s credit card of EFT on file on the 1st of each month.  It is the member’s responsibility to keep their payment information up to date.  

Personalized Programs, Athletic Performance, Advanced Athletics and Premium Fitness Membership Hold/Cancellation Policy:

We understand that things come up and life happens – that’s why all of our Personalized Programs and Athletic Performance term contracts (6 month, 3 month) are subject to the following hold and cancellation policies to give your membership some flexibility.

Hold Policy
  • All memberships can be put on HOLD one time for a minimum of one month, up to a maximum of 3 consecutive months, within a single term at no charge.

  • HOLD requests must be submitted in writing at the gym or via email (sent to info@xconditioning.com) 15 days prior to your next billing date.

  • One HOLD is permitted for each term

Cancellation Policy
  • Request for cancellations must be submitted in writing at the gym or via email (sent to info@xconditioning.com) 30 days prior to the requested cancellation date.

  • Administrative fees will be waived with a medical note.

Early Cancellation Fees
  • 12 month contract: Fees must be paid in full to the 6 month mark.  After 6 months there is no charge for cancellation.

  • 6 month contract: Fees must be paid in full to the 3 month mark.  After 3 months there is no charge for cancellation.

  • 3 month contract: Fees must be paid in full to the 2 month mark.  After 2 months there is no charge for cancellation.

PRIVACY POLICY

We only collect your personal information directly from you or from the person acting on your behalf. The personal information that we collect includes your contact and pertinent medical information, as well as some banking and financial information.

How we use your Personal Information:

So we know who you are in the gym!
So we can get payment for your membership
So we can contact you when necessary 

Our Commitment to Privacy:

At Xconditioning you can trust us! We respect and control your privacy from others and your right to access your personal information;
your right to request correction of incomplete or inaccurate information contained in our records; and our right to have your personal information kept confidential.  If you believe that the personal information we have recorded about you is inaccurate or incomplete, please let us know and we will fix it.  We work hard to protect your personal information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal;We take steps to ensure that our staff protects your privacy and only uses your personal information for the purposes associated with your membership at our gym.